Privacy Policy

Effective date: May 17th, 2018
Innovative Solutions Bulgaria EOOD ("us", "we", or "our") operates the www.isb.bg website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.isb.bg

Definitions

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small pieces of data stored on a User’s device.

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your data.

Data Processor (or Service Providers)

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.

Data Subject

Data Subject is any living individual who is the subject of Personal Data.

User

The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Use of Data

Innovative Solutions Bulgaria EOOD uses the collected data for various purposes:

Retention of Data

Innovative Solutions Bulgaria EOOD will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to deliver you purchased or free items; comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws); resolve disputes, and enforce our legal agreements and policies.
Innovative Solutions Bulgaria EOOD will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Republic of Bulgaria and choose to provide information to us, please note that we transfer the data, including Personal Data, to Republic of Bulgaria and process it there, according to the legal rights and obligations, set out in Regulation 2016/679 (GDPR).
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Innovative Solutions Bulgaria EOOD will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Innovative Solutions Bulgaria EOOD may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court, a government agency, etc.).

Legal Requirements

Innovative Solutions Bulgaria EOOD may disclose your Personal Data in the good faith belief that such action is necessary to:

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights

Innovative Solutions Bulgaria EOOD aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:

You have the right to data portability for the information you provide to Innovative Solutions Bulgaria EOOD. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Provision of Personal Data to Third Parties in the Course of the Operational Processing of Your Purchases

Hosting Services

We are using the services of an external hosting provider in order to provide the following services: infrastructure and platform services, computing capacity, data storage, database services, security services, as well as technical maintenance, which is needed for the proper functioning of this online content. Therefore we process together with our hosting services provider usage data, as well as metadata of customers and visitors of this online content, based on our legitimate interest in an efficient and safe operation of this online content, as stipulated in Article 6(1) GDPR and only for the purposes of providing you with the best user experience.

 

Collection of Log files
We, respectively our hosting services provider, collect data about every access on the server where this online content is being hosted (so called server log files) based on our legitimate interest as defined in Article 6(1) GDPR and only for the purposes of investigating of abuse and/or fraud cases and providing you with the best user experience. The server log files save data such as the domain name of the website visited, files, date and time of the access, transferred data volume, browser type and operating system, referring URL, IP address and the originating provider of the request. Log files are being saved for security reasons (e.g. for the purposes of investigating of abuse and/or fraud cases) for a period of 2 years and are being deleted. Data that is necessary for the purposes of investigation or as a proof is exempt from deletion until the completion of each specific case.

 Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: